Our business hours are Monday – Friday 8.30 am – 5.00pm. We can organise pick up and drop off outside of these hours, if prearranged. For bookings outside of these hours, please email us your details and requirements and we will be in contact with you as soon as possible.
Hire365 vehicles must remain within the 100 kilometers of hire place.
Yes. However, we encourage early notice to be provided as extensions will be given subject to availability.
A cancellation will incur a 10% loss of the total rental if cancelled prior to 12 hours of the booking. If the cancellation is within 12 hours of the booking there will be no refund.
You will be charged a full days rental unless prior arrangements have been made.
We accepts Cash and EFTPOS for the payment of the rental. We do not accept payment from Amex or Diners Club Cards. For more details, please contact office.
It is compulsory for your Debit Card or Credit Card account to be pre-authorised for the amount of the holding deposit/security. Pre-authorisation can be taken in cash or on EFTPOS cards. However, the driver must provide a copy of a valid Credit or Debit Card to complete the holding deposit/security on this vehicle.
No. The hirer’s name must be on the credit card.
All drivers must be above the age of 21 years old.
Yes. However, all drivers must hold a full valid driver’s licence, and must be listed on and sign the rental contract. A copy of all drivers’ licences must be provided before the booking commences.
No, a vehicle cannot be used to tow or push anything.